Everything you need to know before booking your online consultation.

Your care plan follows an individual medical assessment. If online care is not appropriate or you need tests or an examination, I will explain the next step and direct you to suitable in-person care.

After your video consultation, your official medical certificate, report, or receipt is sent securely to your email, usually the same day. Documents are professionally formatted and issued by a licensed physician after a genuine evaluation; acceptance for work, study, or travel depends on the requesting institution.

We meet by secure video call at your scheduled time. I review your history, discuss your symptoms without rushing, and agree on a clear plan. You will always have time to ask questions and fully understand next steps.

In most cases, yes. You will receive an itemized receipt that you can submit to your private or travel insurance for reimbursement. Coverage depends on your policy, so please check the terms with your provider.

Consultations are fully bilingual in English and Spanish at native (C2) level, so you can explain how you feel in the language you are most comfortable with.

Just a smartphone, tablet, or computer with a camera and a stable internet connection. If you have previous test results or reports, having them at hand helps me give you the best guidance.

My online consultations are designed for English-speaking expats, tourists, digital nomads, and international residents who are currently in Spain and want clear medical guidance without a language barrier. If you need care outside Spain, use an appropriately licensed local provider.

Yes. Every video consultation and all health information are protected with SSL/TLS encryption and handled in strict accordance with the GDPR. Your consultation is private, one-to-one, and never shared without your explicit consent, so you can speak openly in a judgment-free space.

Absolutely. Tourists and short-stay visitors are welcome. If you fall ill during a trip, an online consultation lets you receive professional medical guidance in English from your hotel or accommodation, without searching for a local clinic or navigating a foreign healthcare system.

Online consultations are for urgent, non-emergency care. If you are experiencing chest pain, difficulty breathing, severe bleeding, or any life-threatening symptom, call 112 immediately or go to the nearest emergency department.

Each fee covers the professional medical consultation only. Tests, treatment, and any services provided by third parties are arranged and paid for separately.

Yes. I offer follow-up consultations to review chronic conditions such as hypertension, type 2 diabetes, or metabolic syndrome, adjust care plans, and interpret new test results. Continuity of care is provided remotely, with clear explanations at every step.