Before you book.

Your care plan follows an individual medical assessment. If online care is not appropriate or you need tests or an examination, I will explain the next step and direct you to suitable in-person care.

After your video consultation, your medical certificate (only if the assessment supports it), report or receipt is sent securely to your email. Documents are professionally formatted and issued by a licensed physician after a genuine evaluation; acceptance for work, study, or travel depends on the requesting institution.

We meet by secure video call at your scheduled time. I review your history, discuss your symptoms without rushing, and agree on a clear plan. You will always have time to ask questions and fully understand next steps.

In most cases, yes. You will receive an itemised receipt that you can submit to your private or travel insurance for reimbursement. Coverage depends on your policy, so please check the terms with your provider.

Consultations are fully bilingual in English and Spanish at native (C2) level, so you can explain how you feel in the language you are most comfortable with.

Just a smartphone, tablet, or computer with a camera and a stable internet connection. If you have previous test results or reports, having them at hand helps me give you the best guidance.

My online consultations are for adults, and for young people from 12 who join the call with a parent or guardian, who want clear medical guidance in English or Spanish: expats, tourists, digital nomads, international residents and Spanish-speaking patients alike. When a prescription is clinically indicated, it is a private electronic prescription issued under Spanish law.

No. I do not prescribe controlled substances (benzodiazepines, prescription sleeping pills, opioids or stimulants) via telemedicine. Patients who may need them are referred to in-person care.

Yes. Every video consultation and all health information are protected with SSL/TLS encryption and handled in strict accordance with the GDPR. Your consultation is private, one-to-one, and never shared without your explicit consent, so you can speak openly in a judgment-free space.

Absolutely. Tourists and short-stay visitors are welcome. If you fall ill during a trip, an online consultation lets you receive professional medical guidance in English from your hotel or accommodation, without searching for a local clinic or navigating a foreign healthcare system.

Online consultations are for urgent, non-emergency care. If you are experiencing chest pain, difficulty breathing, severe bleeding, or any life-threatening symptom, call 112 immediately or go to the nearest emergency department.

An Urgent Care video consultation is valued at €50 for 15 minutes. A Weight Optimization consultation (medically guided weight care) is valued at €70 for 30 minutes. There is no subscription or membership: you pay per consultation and see its value before you book. If a prescription or basic medical certificate is clinically indicated, issuing it digitally is included, and so is an itemised invoice for your insurer.

No, this is not a 24/7 service. I am one doctor, not a call centre. Appointments are offered every day, 07:30–20:30 (Spain time): you choose a time from the live booking calendar. Outside those times, or for anything that cannot safely wait, use your local urgent care service (urgencias), and call 112 in an emergency.

Yes. This is an independent practice with one named doctor. Every consultation, report, prescription and follow-up is with me, Dr. Pedro Yelamo Vera, so you do not have to repeat your history to a different clinician each time you book.

Well suited to video: common infections and minor illnesses, travel-related problems, repeat prescriptions for stable conditions, reviews of lab results or reports, second opinions, and many medical certificates and reports. Not suitable: emergencies, anything that needs a hands-on examination, imaging or on-site tests, and documents that only authorised in-person centres or the public system can issue, such as driving-licence medicals or a baja médica (statutory sick leave). If online care is not the right route, I will say so clearly and tell you where to go.

Yes. Appointments can be cancelled up to 24 hours before the scheduled time.

Each fee covers the professional medical consultation only. Tests, treatment, and any services provided by third parties are arranged and paid for separately.

Yes. I offer follow-up consultations to review chronic conditions such as hypertension, type 2 diabetes, or metabolic syndrome, adjust care plans, and interpret new test results. Continuity of care is provided remotely, with clear explanations at every step.