Written consultation

eConsult: Ask Your Doctor in Writing

Your question, answered in writing by Dr. Yelamo. No video call needed.

  • €30 per eConsult
  • English or Spanish
  • Read daily, 7:30–20:30
  • Doctor licensed in Spain
Patient writing to her doctor from home for a written eConsult
Dr. Pedro Yelamo Vera clinic logo

Dr. Pedro Yelamo Vera

Licence No. 484814280 · Bizkaia Medical College

Three ways to use it

Choose your eConsult

One clear request, one written answer from your own doctor.

Prescriptions & medication

Refills, medication help and travel letters.

  • Repeat a treatment you already take
  • Side effects or a change since your last visit
  • A medication letter for your trip

In writing€30

Reviews & follow-up

Results, photos and follow-up questions.

  • Blood tests or reports explained
  • Home readings or a photo reviewed
  • A question after your last consultation

In writing€30

Tests & documents

Lab orders, referrals and medical letters.

  • A lab test request
  • A referral to a specialist
  • Paperwork for your insurer

In writing€30

How it works

Four simple steps

  1. 1

    Choose your eConsult

    Prescriptions, reviews or documents.

  2. 2

    Answer a few questions

    Short and specific. Files go to your secure Patient Portal.

  3. 3

    Pay securely

    €30, with an itemised invoice for your insurer.

  4. 4

    Get your written reply

    If he declines your request, you get a full refund.

Start your eConsult

Pick your eConsult, answer the questions and send it to Dr. Yelamo.

Secure form provided by DriCloud, the practice's medical records system.

eConsult or video visit?

eConsult

€30 · in writing

A clear question you can describe in writing.

Start my eConsult

Urgent Care

€50 · 15-minute video

New symptoms, or anything that needs to be seen.

See available times
Questions

eConsult: frequently asked questions

What is an eConsult?

A written consultation with Dr. Pedro Yelamo Vera, a GP licensed in Spain. You send your question, results or documents through a secure form and receive a written reply in English or Spanish, without a video call.

Can I get a prescription through an eConsult?

Only if it is clinically indicated after Dr. Yelamo reviews your request, as a private electronic prescription under Spanish law. Issuance is never guaranteed. If he needs to see you, he will invite you to a video consultation, booked and paid separately.

What if Dr. Yelamo declines my eConsult?

You get a full refund of the €30. If he declines it because he needs to see you, he will invite you to a video consultation instead: that is a separate service, booked and paid separately at its own price, and the eConsult fee is not deducted from it.

How much does an eConsult cost?

€30 per eConsult, with an itemised invoice you can send to your insurer. Medicines, lab tests and third-party fees are not included.

When will I get a reply?

Dr. Yelamo reads requests every day, 07:30–20:30 (Spain time). There is no guaranteed reply time: if something cannot wait, book a video consultation, and in an emergency call 112.

What can I ask in an eConsult?

Repeat prescriptions and medication questions, travel medication letters, results and photo reviews, follow-up questions, lab test requests, referrals and medical letters or insurance paperwork.

Is an eConsult suitable for an emergency?

No. An eConsult is for urgent, non-emergency questions only. For chest pain, trouble breathing, severe bleeding or any other emergency in Spain, call 112 or go to the nearest emergency department.

For urgent, non-emergency care only. In a medical emergency, call 112 immediately.

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