- I'm staying in Ciutadella. Where do I go in an emergency?
- Call 112. Menorca's public hospital with a 24-hour emergency department is Hospital Mateu Orfila in Maó. In Ciutadella, the Canal Salat public health centre also runs a 24-hour urgent-care service. A video visit is for urgent problems that are not emergencies.
- Is there an English-speaking doctor for the whole of Menorca?
- Yes, by video. Dr. Pedro Yelamo Vera sees patients anywhere on the island: Ciutadella, Maó (Mahón), Fornells, Binibèquer, Cala en Blanes, Son Bou, Cala Galdana, Es Castell and Sant Lluís. He does not do home visits; if you need an exam, he tells you where to go.
- Do you also cover Mallorca and Ibiza?
- Yes. The same video service covers all the Balearic Islands. There are pages for Palma de Mallorca, Ibiza and the Balearic Islands with their local hospitals and pharmacies on duty.
- Which areas around Menorca do you cover?
- By video, all of them: Ciutadella, Maó (Mahón), Fornells, Binibèquer, Cala en Blanes, Son Bou, Cala Galdana, Es Castell and Sant Lluís. You need a phone or laptop and a quiet spot with a good connection. Dr. Yelamo does not do home visits.
- Is Dr. Yelamo licensed to practise in Spain?
- Yes. Dr. Pedro Yelamo Vera is a physician licensed in Spain (Nº Colegiado 484814280) and a member of the Ilustre Colegio Oficial de Médicos de Bizkaia. He sees patients by secure video in Menorca and across Spain, and you always see the same named doctor.
- What can a video visit cover?
- Common illnesses, new symptoms and short-term follow-ups. Reviews of suitable long-term medicines. Advice, or a second opinion on test results. Children and pregnant patients can be seen too. Treatment and prescriptions are issued solely at the doctor's discretion, only if clinically indicated after a video assessment. Controlled medicines, such as sleeping pills, strong painkillers, stimulants and gabapentinoids, are not prescribed online.
- What if I need to be examined in person?
- Some problems need a physical exam, a scan or emergency care. If yours does, you will be told clearly and pointed to the right in-person service in Menorca. In an emergency, call 112: the video service is for urgent, non-emergency care.