- I'm staying in Alcúdia or Port de Pollença. Which hospital is mine?
- The north of Mallorca, including Alcúdia and Pollença, is served by Hospital Comarcal d'Inca, which has an emergency department. In an emergency, call 112. For urgent problems that are not emergencies, a video visit lets you be seen from your hotel or villa.
- I'm in Santa Ponça, Palmanova or Peguera. Where is the nearest public A&E?
- The south-west of Mallorca is closest to Palma, where Hospital Universitari Son Espases has a 24-hour emergency department. In an emergency, call 112.
- I'm in Cala Millor, Sa Coma, Porto Cristo or Cala d'Or. Where do I go?
- The east of Mallorca is served by Hospital de Manacor, which has its own emergency department. In an emergency, call 112. Many common problems can first be assessed by video.
- Do you cover Menorca, Ibiza and Formentera too?
- Yes. The same video service covers every Balearic island. Menorca's public hospital is Mateu Orfila in Maó and Ibiza's is Can Misses in Eivissa; Formentera has its own small hospital. There are separate pages for Palma de Mallorca, Menorca and Ibiza.
- Which areas around the Balearic Islands do you cover?
- By video, all of them: Mallorca (Alcúdia, Port de Pollença, Santa Ponça, Palmanova, Peguera, Cala Millor, Sa Coma, Porto Cristo, Cala d'Or, Sóller), Menorca, Ibiza and Formentera, plus Bendinat, Costa de la Calma and Cala Santanyí in Mallorca. You need a phone or laptop and a quiet spot with a good connection. Dr. Yelamo does not do home visits.
- Is Dr. Yelamo licensed to practise in Spain?
- Yes. Dr. Pedro Yelamo Vera is a physician licensed in Spain (Nº Colegiado 484814280) and a member of the Ilustre Colegio Oficial de Médicos de Bizkaia. He sees patients by secure video in the Balearic Islands and across Spain, and you always see the same named doctor.
- What can a video visit cover?
- Common illnesses, new symptoms and short-term follow-ups. Reviews of suitable long-term medicines. Advice, or a second opinion on test results. Children and pregnant patients can be seen too. Treatment and prescriptions are issued solely at the doctor's discretion, only if clinically indicated after a video assessment. Controlled medicines, such as sleeping pills, strong painkillers, stimulants and gabapentinoids, are not prescribed online.
- What if I need to be examined in person?
- Some problems need a physical exam, a scan or emergency care. If yours does, you will be told clearly and pointed to the right in-person service in the Balearic Islands. In an emergency, call 112: the video service is for urgent, non-emergency care.