Sore throat in Palma de Mallorca: when an online GP visit can help
Medically Reviewed by Dr. Pedro Yelamo Vera, MD
Licensed Physician No. 484814280 · Official Medical College of Bizkaia (Spain)Last reviewed: 4 November 2026
Living in or visiting Palma? Here is where to go if you feel unwell.
A sore throat can make it hard to eat, sleep or talk. It is harder when you do not know the local system. This page explains when a video visit with Dr. Pedro Yelamo Vera can help, when you should go in person, and where to go in Palma de Mallorca.
Can an online visit help?
You can request an online consultation with an English-speaking doctor. The doctor will determine whether online treatment is suitable or whether an in-person assessment is required.
Common symptoms
Getting medical advice abroad can be stressful, more so when you do not speak the language at the pharmacy. A sore throat may cause:
- Throat pain or irritation
- Pain when swallowing
- Red or swollen tonsils
- Fever
- Swollen neck glands
- Hoarseness
- A cough, or a runny or blocked nose
What the doctor can do by video
In your video consultation, the doctor asks how long you have had symptoms and whether you have a fever. He also asks about contact with people who are ill, your health conditions, your medicines and any warning signs. Treatment may include:
- Advice on rest, plenty of fluids and simple ways to soothe a sore throat
- Advice on pain relief that suits you
- A check for strep throat, using a simple score from NICE guidance (FeverPAIN or Centor)
- Antibiotics only when clinically justified or confirmed by a test
- Referral for an in-person throat exam or test when needed
Most sore throats do not need antibiotics. They help little and can cause side effects. Online care is not suitable if there are signs of a blocked airway, severe dehydration or a serious infection.
When to go in person or call 112
A video visit is for urgent, non-emergency care. If you have any of the signs below, do not wait for a video visit: go to a hospital emergency department (urgencias) or call 112.
Seek urgent medical attention if you have:
- Trouble breathing, or you cannot swallow your own saliva
- Drooling, severe neck swelling, or a muffled voice
- A high-pitched sound when you breathe in
- Severe pain on one side of the throat, or trouble opening your mouth
- Signs of dehydration, such as passing little or dark urine
- Severe weakness, confusion, or symptoms that get worse quickly
- A weakened immune system with signs of a significant infection
In a life-threatening emergency, call 112. It is free, works from any phone in Spain, and you can ask for English.
Public hospital emergency departments in Palma de Mallorca
These public hospitals have emergency departments (urgencias). Go to the nearest one if you have warning signs. Opening and access can change, so check the hospital page if you can.
Hospital Universitari Son Espases
District: Ponent (Palma)
Carretera de Valldemossa, 79, 07120 Palma
Hospital Universitari Son Llàtzer
District: Migjorn (Palma)
Carretera de Manacor, km 4, 07198 Palma
Pharmacies on duty in Palma de Mallorca
Outside normal hours, pharmacies in Palma take turns to stay open as the pharmacy on duty (farmacia de guardia). The Balearic College of Pharmacists lists open and on-duty pharmacies for each town.
Balearic College of Pharmacists (COFIB): pharmacies open and on dutyPublic healthcare in Palma de Mallorca
Public healthcare in Palma is run by IB-Salut, the Balearic health service. Its two big hospitals in the city have 24-hour emergency departments (urgencias). Dr. Yelamo's practice is private and online: it is not part of IB-Salut.
Price and days
- Urgent Care video visit: €50 for 15 minutes, paid online when you book. No subscription. You get an itemised invoice for your insurer.
- Visits run every day, 07:30–20:30 (Spain time). You get a secure video link by email and WhatsApp.
- A private electronic prescription under Spanish law is issued only if clinically indicated after a video assessment. It is never guaranteed.
Every day · 07:30–20:30See Dr. Pedro Yelamo Vera by video
A 15-minute video visit for €50, any day from 07:30 to 20:30 (Spain time). For urgent, non-emergency care. In an emergency, call 112.
Book a Video ConsultationMore about this condition
Full guide: Sore Throat Pain Treatment
Video GP visits in Palma de Mallorca: Online doctor in Palma de Mallorca